bagcheckapp.com

Privacy Policy for BagCheck™

Effective Date: August 10, 2025

At BagCheck LLC (“BagCheck,” “we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy outlines how we gather, use, store, handle, share, and safeguard your information when you use the BagCheck mobile application (the “App”).

By accessing or using the App, you confirm that you have read and understood this Privacy Policy.

1. Information We Collect

a. Images & Uploaded Content

When you use BagCheck, you may upload photographs and related information about luxury handbags for AI-powered analysis.

Uploaded content may include:

  • Photographs
  • Brand selections
  • Serial numbers or date codes
  • Product descriptions
  • User-entered notes

Images may be temporarily or longer-term stored for:

  • AI processing
  • Quality assurance
  • Fraud prevention
  • Security monitoring
  • System diagnostics
  • Improving AI performance (using anonymized or aggregated data where applicable)
  • Legal compliance

We do not guarantee specific deletion timelines due to backups, legal obligations, or technical limitations.

b. Camera & Photo Library Permissions

BagCheck requests permission to access your device’s camera and photo library solely so you can capture or upload images for analysis.

  • We access only the photos or images you choose to upload.
  • You may revoke camera or photo permissions at any time through your device settings.

c. Device & Usage Information

We may automatically collect information including:

  • Device model
  • Device identifiers
  • Operating system
  • App version
  • IP address
  • Language settings
  • Crash reports
  • Diagnostic information
  • Usage statistics
  • Session activity

This information helps us:

  • Improve performance
  • Diagnose technical issues
  • Prevent fraud
  • Analyze feature usage
  • Improve user experience

Analytics may be provided through services such as Firebase Analytics or similar providers.

d. Account Information

If you create an account, we may collect:

  • Name
  • Email address
  • Username
  • Profile information

You are responsible for maintaining accurate account information.

e. Subscription & Payment Information

Subscriptions are processed exclusively through Apple’s App Store.

BagCheck does not receive or store:

  • Credit card numbers
  • Debit card information
  • Apple Pay credentials
  • Payment account information

We may receive limited subscription information from Apple, including:

  • Subscription status
  • Subscription plan
  • Renewal status
  • Transaction identifiers

f. Location Information

With your permission, BagCheck may access your approximate location to display nearby luxury resale stores and map-based features.

Location access is optional.

You may disable location permissions at any time through your device settings.

We do not sell your precise location data.

2. How We Use Your Information

We use your information to:

  • Perform AI-powered handbag analysis
  • Generate informational authenticity assessments
  • Display pricing estimates and market comparisons
  • Show nearby resale locations
  • Improve AI accuracy and application performance
  • Operate accounts and subscriptions
  • Respond to customer support requests
  • Detect fraud and misuse
  • Maintain security
  • Comply with legal obligations
  • Communicate important service updates

BagCheck does not sell your personal information.

3. AI Processing & Automated Decision-Making

BagCheck uses artificial intelligence and automated image analysis to generate informational results.

By using the App, you consent to automated processing of uploaded images.

AI-generated outputs are estimates only and should not be relied upon as professional authentication, appraisal, legal advice, financial advice, or investment advice.

Where applicable, anonymized or aggregated data may be used to improve AI performance and system accuracy.

4. Data Accuracy Disclaimer

BagCheck’s outputs depend upon:

  • User-submitted images
  • Artificial intelligence interpretation
  • Internal reference databases
  • Third-party marketplace information

We do not guarantee:

  • Authenticity determinations
  • Price estimates
  • Market comparisons
  • Retail values
  • Resale values
  • Availability
  • Real-time pricing

Users assume all responsibility for decisions made using information generated by the App.

5. Data Retention

We retain information only as long as reasonably necessary for:

  • Providing the Services
  • Improving AI performance
  • Security monitoring
  • Customer support
  • Legal compliance
  • Billing verification
  • Fraud prevention

Deletion requests are honored where legally and technically feasible.

Copies of information may remain in encrypted backups for a limited period before automatic deletion.

6. Third-Party Services & Data Sharing

BagCheck works with trusted third-party service providers to operate the App.

These providers may include:

  • Apple App Store
  • Firebase Analytics
  • Cloud hosting providers
  • Authentication infrastructure
  • Customer support platforms
  • Trusted resale marketplace APIs

These services may receive limited information necessary to perform their functions.

BagCheck does not sell personal information.

7. Marketplace Integrations

BagCheck may retrieve publicly available pricing, listings, and market comparison information from third-party luxury resale marketplaces.

These may include:

  • Rebag
  • Fashionphile
  • Vestiaire Collective
  • Sotheby’s
  • The RealReal

BagCheck does not control:

  • Listing accuracy
  • Inventory
  • Pricing
  • Availability
  • API uptime
  • Marketplace policies

Third-party marketplaces operate under their own Privacy Policies and Terms of Service.

8. Cookies & Analytics

The App may use analytics technologies and similar tools to understand how users interact with the Services.

These technologies help us:

  • Measure application performance
  • Improve user experience
  • Detect errors
  • Analyze usage trends

Analytics data is generally aggregated and does not directly identify individual users.

9. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no electronic storage system or internet transmission is completely secure.

Accordingly, we cannot guarantee absolute security.

10. Children’s Privacy

BagCheck is intended only for users who are at least eighteen (18) years old.

We do not knowingly collect personal information from children.

If we learn that we have collected information from a child, we will take reasonable steps to delete it.

11. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account
  • Delete uploaded images (subject to legal and technical limitations)
  • Withdraw certain permissions, such as camera or location access
  • Manage your subscriptions through Apple’s App Store

Privacy requests may be submitted to:

bagcheckapp@gmail.com

We may retain certain information where required by law, for fraud prevention, or to protect our legal rights.

12. U.S. State Privacy Rights

Residents of certain U.S. states, including California and other states with applicable privacy laws, may have additional rights regarding access to, correction of, deletion of, or restriction of certain personal information.

BagCheck will honor applicable privacy rights as required by law.

13. International Users

BagCheck is operated from the United States.

If you access the App from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

14. Financial & Pricing Disclaimer

BagCheck does not provide:

  • Financial advice
  • Investment advice
  • Insurance advice
  • Professional authentication
  • Certified appraisals

We do not guarantee:

  • Resale prices
  • Market values
  • Profitability
  • Investment returns
  • Pricing accuracy

All purchasing, selling, insurance, investment, and valuation decisions remain solely your responsibility.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the App or otherwise made available to users.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States.

17. Contact Information

BagCheck LLC

418 Broadway STE N

Albany, NY 12207

Email: bagcheckapp@gmail.com